Who to Contact

Meet your Income and Neighbourhood Officers for your area. Please call 0345 677 2277 or click on the names below to send an email.

Abergavenny, Govilon, Llanfoist

 
Alison Bromham

Alison Bromham, Income Officer
Email Alison

Holly Doughton Holly Doughton, Neighbourhood Officer
Email Holly

 

Mardy, Grosmont, Gilwern, Clydach, Llanlley Hill, Pandy, Cross Ash, Llanvethrine

 
Lauren Francis Lauren Francis, Neighbourhood Officer
Email Lauren
gemma smith

 

Gemma Smith, Income Officer
Email Gemma

 

 

Monmouth, Wyesham, Llandogo, Raglan, Dingestow

 
Cally McCarthy

Cally McCarthy, Income Officer
Email Cally

Anthony O'Connell Anthony O'Connell, Neighbourhood Officer
Email Anthony

 

Chepstow, Bulwark, Portskewett, Caerwent

Nicola Pocock

Nicola Pocock, Neighbourhood Officer  
Email Nicola

Jessie O'Connell

Jessie O'Connell, Income Officer
Email Jessie

 

Calidicot, Undy & Magor

 

Helen Screen

Helen Screen, Income Officer (Monday to Tuesday)
Email Helen

picture of jacob richards Jacob Richards, Neighbourhood Officer
Email Jacob

 

Gilwern, Raglan, Goytre, Usk 

 
Kerris Winter

Kerris Winter, Income Officer
Email Kerris

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Live Support

Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm. Please note Live Chat will be unavailable on the afternoon of 31st August.