Come along to a focus group or network

Focus Groups

Our Themed Focus Groups will investigate specific pieces of work in a particular part of the business, for example Repairs or Lettings. The group is made up of equal numbers of staff and tenant experts (tenants and staff who have experience of that particular service) who will work together to achieve a specific outcome.

Some examples of activities that have used Themed Focus Groups are:

  • The use of the communal lounges in older person housing schemes.
  • Redesign of the letters that tenants receive regarding their rent
  • Redesigning of shared community gardens

The Engagement Team will make contact with tenants who have expressed an interest in being part of a Themed Focus Group.  For more information please click here and select 'Themed Focus Group'

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Live Support

Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm.