Job Roles at MHA

Job roles at MHA

We have a range of roles within our teams, some of which are listed below:

Property Services

  • Administration

  • Surveying

  • Trade Operatives

Housing & Communities

  • Customer Services

  • Neighbourhood Services

  • Maintenance

  • Community Investment

  • Tenant Involvement

  • Cleaning

  • Support Officer


  • Human Resources

  • IT

  • Finance

Corporate Services

  • Continuous Improvement

  • Performance Management

  • Complaints, Compliments & Suggestions

  • PR, Communications & Graphic Design

  • Governance Administration

  • Corporate Planning

Neighbourhood Services

  • Neighbourhood Service Officers are responsible for all aspects of tenancy and estate management.

  • This team ensures that rent arrears are controlled effectively. When new tenants move into our properties, the team make sure that they have all of the information they need.

IT Support

  • The IT Support Officer is the first port of call for all staff members who have any IT related issues. The IT Support Officer carries out regular maintenance to our IT systems, and monitors and maintains the health of them.

  • The IT Support Officer also gets involved in development projects to ensure that our IT Systems are at the cutting edge of technology.

Maintenance Officer

  • Maintenance Officers liaise and consult with tenants on all aspects of reactive maintenance.

  • They inspect the properties before the work is carried out. They also inspect vacant properties before people move in, and ensure that we are able to let them.

Trades Operatives

  • Our Trades Operatives cover a range of professions including Carpenters, Electricians, Heating Engineers, Painters and Plumbers. They are responsible for the reaction and planned maintenance of our properties and are at the forefront of our provision of excellent customer service.

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