Welfare Reform Information Videos

MHA has a number of ways we can help our tenants affected by the benefit changes. These videos explain more about the changes and how to get help.

Don't Panic! We are here to help....call us on 0345 677 2277

Please be aware that most of the benefit changes will affect working-age people only.


Chat Live now!

Live Support

Our advisors are available Monday-Thursday 9am-4:30pm and Friday 9am-4pm. Thank you.

Other Useful Information

MHA & Welfare Reform

Helpful Links

Useful Contacts

  • Monmouthshire County Council Housing Benefit Helpline: 01633 644655
  • Shelter Cymru: 0345 075 5005
  • Momouthshire Homesearch: 0345 900 2956
  • Turn 2 Us - a charity helping people access benefits, charitable grants and support

 Help information

Welfare Reform Information

We are here to help our tenants affected by Universal Credit.

MHA guide to Universal Credit

Changes to the Benefit Cap

Universal Credit FAQS Guide.pdf

Need to Speak to Someone?

  • MHA Helpline: 0345 677 2277
  • Your Benefits Are Changing Helpline: 0300 303 1073


Like Our Facebook Page

facebook like button