Additional financial support on offer

We realise lots of our tenants are going to be feeling anxious and overwhelmed with the increase in cost of living and want to be sure you are claiming all the benefits you are entitled too. We thought it might be useful to pull the latest financial support available from organisations such as the Welsh Government, Local Authority, Welsh Water etc. into one place, so here it is !

We will try and keep this page as up to date as possible, but it is also wise to keep an eye on the local press and social media, in case we miss something, or even let us know and we will add it to this page, so other tenants are aware of it too.

Support for unpaid carers

You might be eligible to claim £500 from the Welsh Government. Unpaid carers receiving Carer’s Allowance on March 31st this year must register with Monmouthshire County Council by July 15th 2022 to receive the payment.

To Apply:

Cost of living payments

If you’re entitled to certain benefits or tax credits you should be entitled to an extra payment to help with the cost of living.

The first of the two cost of living payments will be distributed through means tested benefits from 14th July.  Please don’t forget to prioritise your rent, this enables us to continue to provide our valued services and create more affordable homes for those in most need.

For more information: Cost of Living Payment – GOV.UK (

We want you to have more of your money in your pocket and are here to support you. For benefit or debt advice, please get in touch with our MoneyWise team on 0345 677 2277.

Help with your water bill

Welsh Water have recognised many customers will struggle to afford essentials over the summer period and have launched a new campaign to help families in receipt of free school meals.  You could receive up to £230 off your water bill.

For more information: Help with bills | Dŵr Cymru Welsh Water (

Check if you’re eligible and apply online

Support of people of pensionable age

If you are over state pension age you might be eligible to get Pension Credit to help with day to day living costs. To find out more contact The Pension Service on 0800 991 234 (Freephone)

For more information, check out their short video on YouTube 👉

Free school meals

Support will be available for those families eligible for free school meals, watch this space for more information, once it is available.

Here’s the latest position:           

Children eligible for free school meals will get provision in the summer holidays – Wales Online