Our online communities / groups
Join us online! If you find it difficult to get out and about, why not join our online community? We’re on Facebook – give our page a like and get access to the latest news, tips and support. You can also message us through Facebook.
Having trouble getting online? No computer or don’t feel like you have the know-how? We can show you how!
Would you and your neighbours like to learn more about how to get online or improve your digital skills? We can help set up an award winning ‘Coffee and Computers’ project in your community. Pop in once a week, grab a coffee (or tea) and chat with your neighbours and a local volunteer who can help you to use your computer, tablet, mobile phone and the internet. Click here to see how our Raglan Group are getting on.
Free Laptop Loan Scheme
MHA offer a free laptop loan scheme called ‘Computers in the Community’ to those who do not have a computer or laptop at home.
Help is also available from a number of organisations across Monmouthshire. Click here to find out what help is available in your area.
The Tenant Network is held twice a year in communities across Monmouthshire and is a celebration of community spirit with fun activities for all the family. You’ll also have the opportunity to speak to us about the things that matter most to you; help us improve our services to you and support you in setting up groups in your community.
From time to time we hold focus groups where staff and tenants evaluate the performance of specific areas of our business. The people involved are those who have experience of the particular service and they will then work to achieve an outcome based upon their findings.
In the past our themed focus groups have made recommendations for improvements in the following areas:
- Setting service standards for grounds maintenance
- The use of the communal lounges in older person housing schemes
- Redesign of the letters that tenants receive regarding their rent
- Review of estate management service
The Engagement team will make contact with tenants who have expressed an interest in being part of a Themed Focus Group.