Allpay to carry out essential maintenance on 5th November

Our payment system, Allpay, will be down for essential system maintenance on Tuesday 5th November between 10am and 2pm.

During this time, the following payment channels will be unavailable;

Textpay
Callpay
Branded Gateway
IVR Telephone Payments
Mobile App
Internet Payments

This will not affect your Direct Debit service or payments during this time.

If you have any further questions, please contact our CSA team on: 0345 677 2277

Monmouthshire Housing Association Limited is registered in England & Wales and is authorised and regulated by the Financial Conduct Authority as an Industrial and Provident Society with charitable rules Registration No 30087R, and is registered with the Welsh Government as a Registered Social Landlord Registration No L144. Registered Office: Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Pontypool, Monmouthshire, NP4 0JJ.