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A Friendly Face...

Our two Community Living Officers (CLOs) are the first point of contact for tenants living in our older persons’ accommodation.


Their main responsibilities are:

  • Ensure tenants know about the services MHA provide and how to access them
  • Be there to help new tenants settle into their apartment
  • Coordinate information and wellbeing activities that support tenants to engage in their community & with MHA
  • Carry out basic compliance checks, like testing the fire alarms

How to Contact Your CLO

Grace & Claire will regularly visit each of the schemes, but if they are not around you can email them:

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Monmouthshire Housing Association Limited is registered in England & Wales and is authorised and regulated by the Financial Conduct Authority as an Industrial and Provident Society with charitable rules Registration No 30087R, and is registered with the Welsh Government as a Registered Social Landlord Registration No L144. Registered Office: Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Pontypool, Monmouthshire, NP4 0JJ.
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