We’re here to help you

Our Customer Service Advisors are here to talk to you whichever way you choose to contact us.  Before contacting us you may be able to find the answer to your question in our frequently asked questions section.

Live Chat

Chat live to one of our advisors

Click the blue Chat live with us bubble at the bottom of any page of this website.

  • Advisors are available:
  • Monday to Thursday 9am – 4:30pm
  • Friday 9am – 4pm
  • Saturday and Sunday – Closed


For general enquiries call:
0345 677 2277

  • Opening hours:
  • Monday to Thursday 8:30am – 5pm
  • Friday 8:30am – 4:30pm
  • Saturday and Sunday – Closed

*All calls to & from MHA are recorded


Fill in our enquiry form:


Or email: customerservices@monmouthshirehousing.co.uk

Media queries

Email: communications@monmouthshirehousing.co.uk
Telephone: 0345 677 2277

In writing

Monmouthshire Housing Association, Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Monmouthshire, NP4 0JJ

How to find us

Visiting us?  Click below for directions.  We look forward to welcoming you.



Tell us about your experience

The best way to improve our services is by listening to what our customers have to say and then acting on it.  We welcome feedback from our customers whether good or bad.