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Digital Inclusion

The recent pandemic emphasised the importance of communicating digitally, and how quickly people can become isolated. Many of us had to adapt overnight to using Microsoft Teams, and the like to enable us to see our loved ones, work from home, order our shopping online, pay our bills and much more; our computers and phones literally became our lifeline.


We recognise not everybody has the digital skills or equipment to do this, which is how our digital inclusion project iConnect was born.


iConnect is a digital inclusion project open to everyone who lives in Monmouthshire; it is part funded by the UK’s Government Shared Prosperity Fund.


iConnect isn’t just about getting online, it’s also about giving you the skills and confidence in the digital world. With the help of our wonderful Digital Champions, the iConnect Volunteers, we offer face-to-face support at our drop-ins sessions across the county.


iConnect offer a range of digital support including:

  • Support with using a smart phone, tablet or laptop
  • Assistance accessing emails, WhatsApp and social media
  • Gain access to online services, including bills and banking
  • Laptop loans
  • Support sourcing affordable devices and broadband deal
  • Provide free SIM cards containing data, calls and texts
  • General digital upskilling
  • Free e-learning and training opportunities
  • Opportunities to share your digital skills by becoming a digital volunteer


If you’d like digital support with any of the above,  pop into one of our weekly drop-ins below – we’re here to solve all of our digital dilemmas over a cuppa and friendly chat! We will tailor all support to you want, and help you reach your digital goals! You can also get in touch via or call 0345 677 2277.

Get connected - where you'll find us!


  • Raglan Coffee and Computers at 11am-1pm
  • Ty-price, Monmouth at 12 noon-2pm (fortnightly)


  •  Abergavenny Library at 10a-12noon (fortnightly)
  • Chepstow Library at 10am-12 noon


  • Wyesham Digi Caff, Monmouth at 10:30am-12 noon
  • TogetherWORKS, Caldicot at 1pm- 3pm


  • Gateway Church, Abergavenny at 12 noon-2pm
  • Bridge Church, Bulwark at 11am-1pm (once a month)

Are you very confident with all things digital?

Would you like to share your skills with others?

 Why not become a digital champion with iConnect?


Email us at to find out more.


Still not sure? Check out the video of our Digital Champions talk about the positive impact volunteering with the iConnect project has had on them and their wellbeing.



Watch our Digital Champions talk about volunteering
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Monmouthshire Housing Association Limited is registered in England & Wales and is authorised and regulated by the Financial Conduct Authority as an Industrial and Provident Society with charitable rules Registration No 30087R, and is registered with the Welsh Government as a Registered Social Landlord Registration No L144. Registered Office: Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Pontypool, Monmouthshire, NP4 0JJ.
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