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Making changes to your tenancy

Life doesn’t stand still—and sometimes, your housing needs change too. As a Monmouthshire Housing Association (MHA) contract holder, you have the right to request changes to your tenancy agreement. Whether you’re thinking about adding someone to your contract or moving to a new home, we’re here to help guide you through the process.

What changes can you request?

Here are some of the most common changes MHA tenants can ask for:

 

  • Adding or removing someone from your tenancy
  • Transferring to a new home through a mutual exchange
  • Storing a mobility or electronic scooter
  • Keeping a pet in a Community Living Scheme

How to request consent

All changes to your tenancy require permission from MHA. To ensure everything is in order, we’ll carry out a Tenancy Health Check. This is a friendly visit from your Neighbourhood Officer, who will chat with you about your request and answer any questions you may have.

 

To request consent, simply email us at: consent@monmouthshirehousing.co.uk

 

Please include as much detail as possible about your request so we can help you quickly and efficiently.

Need help?

Your Neighbourhood Officer is always happy to support you. Whether you’re unsure about what changes you can request or just want to talk things through, don’t hesitate to reach out.

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Monmouthshire Housing Association Limited is registered in England & Wales and is authorised and regulated by the Financial Conduct Authority as an Industrial and Provident Society with charitable rules Registration No 30087R, and is registered with the Welsh Government as a Registered Social Landlord Registration No L144. Registered Office: Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Pontypool, Monmouthshire, NP4 0JJ.
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