iConnect
iConnect isn’t just about getting online; it’s also about giving you the skills and confidence to navigate the digital world. With the help of our wonderful Digital Coach and the iConnect Volunteers, we offer face-to-face support at our Digital Surgeries across the county.
We can help provide MHA tenants includes:
- Support with using a smart phone, tablet or laptop
- Help to navigate the Universal Credit (UC) Portal
- Assistance accessing emails, WhatsApp and social media
- Support to download and navigate Apps including our MHA App
- Gain access to online services, including bills and banking
- Laptop loans
- Support sourcing affordable devices and broadband deal
- Provide free SIM cards containing data, calls and texts
- General digital upskilling
- Free e-learning and training opportunities
If you’d like digital support with any of the above, get in touch with Alisa, Digital, Coach to arrange appointment at our weekly Digital Sessions. We will tailor our support to you and help you reach your digital goals! You can also get in touch via iConnect@monmouthshirehousing.co.uk or call 0345 677 2277.
Digital Surgeries
Get connected - where you'll find us!
Digital Support Session – TogetherWORKS Caldicot
Wednesdays, 1pm–3pm
Come along to our weekly digital support session at TogetherWORKS Caldicot. Whether you need help getting online, using digital tools, or building your confidence with technology, we’re here to help.
Please call ahead to book your place.
From 23rd September 2025, you can find us at the following locations:
- Tuesdays (starting on 23rd Sept) – Radstock Court, Abergavenny
Drop in for digital help, advice, and support with everyday tech challenges. - Every other Wednesday (starting on 24th Sept) The Reddings, Chepstow
Times to be confirmed. Keep an eye out for updates or get in touch for more info.
1-to-1 Digital Coaching
We also offer one-to-one appointments with our friendly digital coach. These sessions are tailored to your needs – whether you’re a complete beginner or looking to improve specific skills like using apps, accessing online services, or staying safe online.
Useful resources
Are you confident with all things digital?
Would you like to share your skills with others?
Why not become a digital champion with iConnect?
Email us at iConnect@monmouthshirehousing.co.uk to find out more.
Still not sure? Check out the video of our Digital Champions talk about the positive impact volunteering with the iConnect project has had on them and their wellbeing.