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    Managing your Lease

    Leaseholder Information Sheet
    Contains useful info that you may wish to go through with your tenants.
    Leaseholder Handbook
    Provides info on services Leaseholders receive from us, as well as your rights and responsibilities.
    Your Lease Explained
    Helping you to understand your lease.
    Lease Extension Booklet
    Informal guidance on leasehold extensions.
    Leaseholder Management Policy
    Our policy document for Leaseholders.
    Buildings Insurance Details
    Summary of what's included in the buildings insurance cover.


    Leaseholder Service Charges
    Info on our service charges and how to pay.
    Leasehold Repairs Booklet
    Covers your obligations and ours in terms of repairs.
    Major Works Booklet
    Guidance for Leaseholders on major works.
    Consultation of Major Works
    Guidance on the Section 20 Procedure.
    ASB Booklet
    Info on how to report ASB and how we deal with it.

    Other resources

    Leaseholder Newsletter 2023
    Keep up to date with MHA news.
    Leaseholder Advisory Service
    A Non-Departmental Public Body funded by Government to provide free impartial advice on the law affecting residential leasehold property in Wales.


    This charge is to cover any costs relating to managing the leasehold service. This charge would cover costs such as arranging insurance, calculating service charges, consultation over major works, administering payments, raising invoices, managing your block and office costs.


    All leaseholders pay the same management fee.

    Leaseholders do have the right to manage the block they live in. The right must be exercised through a specific company, set up by the leaseholders for that purpose.


    The company must comply as required by the Commonhold and Leasehold Reform Act 2002. This is called ‘collective enfranchisement’. The landlord will make available information relating to the right to collective enfranchisement to any leaseholder requiring it.

    You may be able to extend you lease – check out our guidance.

    You will need to request permission to replace the windows in your flat, this is normally granted providing that the replacement windows are in keeping with the other windows in the block and that they are FENSA certified.

    Communal cleaning is currently carried out fortnightly.

    You will have to request permission in writing to make any structural alterations to your flat, following which an inspection will be undertaken prior to a decision being made on the alterations.

    Our leases allow for leaseholders or their tenants to keep pets provided they do not cause a nuisance to other residents.

    Possibly, MHA will consider buying back flats depending on the circumstances, location, price, etc.


    If you purchased your flat from another leaseholder (i.e. not MCC or MHA) you can sell your flat at any time. We would, however, request that your solicitor contacts us to advise us of the sale and that you settle any outstanding service charges before proceeding.

    This depends on the type of business. Each case would have to be considered on it’s own merits.

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    Monmouthshire Housing Association Limited is registered in England & Wales and is authorised and regulated by the Financial Conduct Authority as an Industrial and Provident Society with charitable rules Registration No 30087R, and is registered with the Welsh Government as a Registered Social Landlord Registration No L144. Registered Office: Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Pontypool, Monmouthshire, NP4 0JJ.
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