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How We Can Help

The Tenancy Coach service was created to provide coaching to MHA tenants who need more support, and might be struggling with issues such as…

  • Managing their property
  • Prioritising their rent payments
  • Hoarding or clutter issues
  • Maintaining their tenancy


Our experienced coaches adopt a compassionate and trauma-informed approach, tailored to the specific needs of the individuals tenant, with focus on the following outcomes…

  • Preventing homelessness
  • Improved wellbeing and better quality of life
  • Enabling and supporting tenants to have fuller control over their home
  • Maintaining and sustaining their home

Local Officer Finder

If you require this support, please contact your Neighbourhood Officer, who will arrange a visit from one of our lovely Coaches.
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Monmouthshire Housing Association Limited is registered in England & Wales and is authorised and regulated by the Financial Conduct Authority as an Industrial and Provident Society with charitable rules Registration No 30087R, and is registered with the Welsh Government as a Registered Social Landlord Registration No L144. Registered Office: Nant-Y-Pia House, Mamhilad Technology Park, Mamhilad, Pontypool, Monmouthshire, NP4 0JJ.
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