We are proud to welcome Mark Howells as the newly appointed Independent Chair of the Community Voice Group, the group that represents the voices of our tenants and leaseholders.
With more than 27 years of experience in housing and governance, Mark brings a wealth of knowledge and leadership to this important role. A Chartered Member of the Chartered Institute of Housing, his career spans local authorities, housing associations, the third sector, and private organisations, shaping housing policy and service delivery across Wales.
Currently Group Housing Director at Tirion Group, Mark oversees organisational development, housing services, and customer experience for a growing portfolio. His previous roles include Head of Housing Programmes at Cadwyn Housing Association, where he led Wales’ largest mixed-tenure regeneration project, along with earlier work in homelessness prevention and housing law advocacy.
Mark’s commitment to community runs deep. He serves as an Independent Elected Member and Chair of the Performance and Scrutiny Committee (People & Places) at Newport City Council, as well as Chair of Governors at Lliswerry High School, Vice Chair of Governors at Lliswerry Primary School, and Group Leader of the Lliswerry Independent Group.
His appointment reflects a clear vision: housing services should be shaped by the people who use them. Drawing on his lived experience as a former tenant board member, Mark is passionate about fairness, transparency, and amplifying community voices.
Speaking about his new role, Mark said:
I’m honoured to take on this role. Tenant and community voices are essential in shaping services, and I’m committed to ensuring they influence decisions that make a real difference to the lives of Monmouthshire Housing Association’s residents.
Michele Morgan, MHA’s Director of Housing added:
We’re thrilled to have Mark join us as Chair of Community Voice. His depth of experience and passion for tenant involvement will be a real asset in driving meaningful change. I’m confident Mark will help the group amplify resident voices and ensure they play a central role in shaping our services.
