Your rent and service charges
As set out in your Occupational Contract, our rents and service charges are reviewed on an annual basis, and any changes to your rent is then applied on 1st April 2026 (which will stay the same until 31 March 2027). We write to all tenants in January of each year advising of any changes and what your new rent will be.
We must provide tenants with 2 months’ notice of your new rent, in line with the Renting Homes (Wales) Act.
Each housing association sets their own rents in line with their ‘Living Rent’ model. MHA’s Local Rent Setting Policy was introduced in 2021 to ensure affordability and fairness of rents.
Understanding your Rent Review Letter - Video Guides 👇
Where our money comes from
Housing associations receive money from a variety of sources and spend money in many important ways to ensure our homes are safe, secure and maintained and we are providing the services our residents value the most.
Where our money comes from:
Our total income for 2024/25: £27.615m
- Rents received £23.253m
- Service charges £602k
- Government grants £2.696m
- Leaseholders Income £101k
- Income for Support Services £145k
- Other £818k
Where our money goes:
Our total expenditure 2024/25: £24.814m
- Management costs £4.685m
- Service charge costs £1.224m
- Routine Maintenance £10.103m
- Major repairs £1.592m
- Bad Debts £38k
- Depreciation of Housing Properties £6.374m
- Other £798k
The above pie charts give a breakdown of where our money comes from (our income) and where it goes (our expenditure).
The costs of our services and building new homes typically increase every year, and we apply an annual increase to the rent to ensure we can continue to provide safe homes and quality services.
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