Repairs to your home

Our trades team are here to carry out repairs needed at your home. You can report a repair:

Emergency repairs

Emergency repairs are problems that are an immediate risk to your safety, for example no electricity (unless power cut in area), gas leak, fire alarm beeping or loss of heating in the winter months.
Our emergency repairs service operates 24 hours a day, 365 days a year.

To report an emergency repair please call us on 0800 980 7751

What is an Emergency Repair?

Non-emergency repairs

Non-emergency repairs are things that you can reasonably live with for a short time, without immediate risk to your safety. For example an internal door or plastering.

Our online repairs service allows you to quickly identify the area of your property where you require a repair.

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Alternative ways to report non emergency repairs

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Recharges

Our vision is to provide high quality homes for both existing and new customers as well as providing value for money services. Where tenants do not look after their home or provide access for health and safety checks, we will apply a charge to cover these costs.

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Office hours

Please note our office hours are Monday to Thursday 8:30am to 5:00pm, Friday 8:30am to 4:30pm. In an emergency and out of office hours please call 0800 9807751.

Please note calls to MHA may be recorded for training and monitoring purposes.