Online Payment

Online Payment

Complete the payment form below to pay via our secure payment system. You will need your Rent Reference Number which is printed on your payment card (if you do not know this number please use the first line of your address).

After clicking the Pay Now button you will be asked for your name, address and contact details before being transferred to our secure payment processing service where your credit/debit card details will be collected.

Payment amount (£): SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment


Direct Debit

Paying by Direct Debit

As well as being the easiest and most convenient way of paying for tenants, Direct Debit is also MHA’s preferred method and we encourage as many of our tenants as possible to pay this way.

If you would like to pay your rent by Direct Debit please contact us on 0345 677 2277 to set up over the phone

A Direct Debit can be set up for any day of the month and for any frequency including weekly, fortnightly, monthly, four weekly and quarterly. Please advise us when you call your preferred choice.

Alternatively you can click the following link for the Direct Debit form MMSR Direct Debit Instruction.pdf [pdf] 36KB and return to:

Alison Smith, Monmouthshire Housing Association, Nant Y Pia House, Mamhillad Technology Park, Mamhillad, Pontypool, NP4 0JJ.



Paying by telephone

You can make a payment over the phone using a debit or credit card by calling us free (including from a mobile) on 0345 677 2277.

Select option 1 for the 24-hour Automated Payment Line or,

Select option 2 if you wish to speak to an advisor (between the hours of 8.30am and 5.00pm Monday to Thursday, or 8.30am and 4:30pm on Friday)

Please have your card and rent payment details to hand to help us process your payment.

Internet Banking

Internet Banking – Online & Mobile

If you use internet banking via your bank or building society’s website or mobile phone app, you can set up MHA as a payee for your rent using Account Number 40601837 and Sort Code 20-01-43

Please note – ensure you give your tenancy reference or property address when making payments – otherwise we will not be able to credit the payment to your account

Online banking uses the Faster Payments Scheme (FPS) and is a free and secure service to transfer money.

  • Your money will usually reach the destination account in a matter of hours
  • Faster Payments can be made 24 hours a day, 7 days a week
  • Faster Payments can be sent immediately or set up for the future.


Paying via PayPoint or Post Office


Paypoint and Post Office – You can now use your Allpay Payment card at any Post Office or shop displaying the PayPoint logo. If you need to replace your AllPay payment card or have any questions please contact us on 0345 677 2277.

You can search and find all the different Paypoint and Post Office outlets available in the country, where you can make rent payments by visiting the Payment Outlets page or Post Office branch finder.

If you would like us to send you a AllPay Payment Card, please complete the Payment Card Request form below